Who We Are

Diesel Win is an online casino and sportsbook operated by Win Top Ltd (the operator). Win Top Ltd acts as the data controller for all personal information collected through the Diesel Win website, mobile app and related services. By opening an account and using our platform, you acknowledge that your personal data will be handled in accordance with this Privacy Policy.

What Personal Data We Collect

We collect the following categories of personal data:

• Identity and contact details – your full name, date of birth, email address, phone number and preferred language.
• Payment and transaction data – deposit and withdrawal amounts, payment method details (such as card numbers, e-wallet identifiers or cryptocurrency wallet addresses) and transaction history.
• Verification documents – copies of government-issued photo ID, proof of address and, where required, source-of-funds documentation.
• Device and usage data – IP address, browser type, operating system, device identifiers, pages visited, games played, session durations and betting activity.
• Cookies and similar technologies – we use cookies to keep you logged in, remember your preferences and understand how you navigate our site. You can manage cookie preferences through your browser settings, though some features may not function correctly if cookies are disabled.

Why We Collect Your Data

We process your personal data for the following purposes:

• Running your account – to create, manage and maintain your Diesel Win account and provide access to our games and sportsbook.
• Processing payments – to handle deposits and withdrawals via your chosen payment method.
• Identity and age verification – to confirm that you are aged 18 or over and are who you claim to be, as required before you can play for real money.
• Anti-money-laundering and fraud prevention – to detect, investigate and prevent financial crime, cheating and other prohibited activity.
• Responsible gambling – to monitor play patterns, apply self-exclusion or deposit limits you request, and flag potential problem gambling behaviour.
• Legal obligations – to comply with applicable laws, our operating licence conditions and any lawful requests from regulatory or law-enforcement authorities.

Who We Share Your Data With

We do not sell your personal data. We share it only where necessary, and only with:

• Payment providers – such as card processors, e-wallet operators and cryptocurrency networks, to complete transactions.
• Identity and age-verification services – third-party providers who check your documents and confirm your identity.
• Competent authorities – regulators, law-enforcement bodies or courts where we are legally required to disclose information.

All third parties who receive your data are required to handle it securely and to use it only for the specific purpose for which it was shared.

How Long We Keep Your Data

We retain your personal data for as long as your account remains open and for a further period afterwards as required by our legal and regulatory obligations. Verification documents and transaction records are kept for the minimum period mandated by applicable anti-money-laundering and gaming regulations. When data is no longer needed, we securely delete or anonymise it.

Your Rights

As a player based in the United Kingdom, you have the right to:

• Access – request a copy of the personal data we hold about you.
• Rectification – ask us to correct inaccurate or incomplete information.
• Erasure – request that we delete your data, subject to any legal retention obligations that prevent us from doing so immediately.
• Restriction and objection – ask us to limit how we use your data or object to certain types of processing.
• Data portability – receive your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact our support team through the Diesel Win website. We will respond within a reasonable timeframe. Please note that some requests may be subject to legal retention duties that temporarily or permanently prevent full deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page and, where the changes are material, notify you by email or on-screen message. Continued use of Diesel Win after any update constitutes acceptance of the revised policy.